"THE HARTMANN SOFTWARE GROUP - OUTLOOK 2003 ADVANCED";
OUTLOOK 2003 ADVANCED

Course Description  
This half-day course provides students with a more in-depth understanding of the features and tools offered in Outlook 2003.

Course Length: 1/2 Days
Course Tuition: $190 (US)
Prerequisites
A good working knowledge of Outlook, including how to use toolbars, menus, send e-mails, and create calendar appointments and contacts.
Course Outline  


• E-Mail & Settings
Some New Features in Outlook 2003
Advanced Toolbar
Including Original Message Text
Viewing E-Mails in Groups
Customizing Views
Adding Columns
Organizing E-Mails
Creating Rules
Create Rules Based on Subject
Changing Rules Order
Creating Search Folders
Adding Searches to Favorites
Using Flags with the Follow Up Search Folder
Additional Tricks and Tips
Printing Attachments without Opening
Deleting AutoComplete E-Mail Addresses
Auto Archiving

• Calendar
Sharing Calendars
Setting Calendar Security
Opening a Calendar
Scheduling Appointments
Scheduling Appointment into the Future
Schedule Appointments with Emails
Moving Appointments Between Calendars
Scheduling Meetings
Planning a Meeting
Sending Meeting Notifications
Accepting an Invitation to a Meeting
Sending Meeting Reminders
Printing and Other Settings
Show Appointment Start & End Times
Printing Calendar

• Additional Tools
Using the Voting Feature
Creating Voting Options
Casting a Vote
Viewing Votes
Creating a Voting Report
Public Folders
Using Public Folders
Creating New Folders and Setting Permissions
Setting Permission Levels
Adding Public Calendar and Contact Folders to Favorites
Removing Public Folders

• Contacts & Tasks
Contacts
E-Mailing Contact Cards
Inserting Pictures into Contacts
Assigning Categories to Contacts
Creating New Categories
Viewing Contacts by Category
Tasks
Creating Tasks
Setting Reminders
Task Details
Assigning Tasks to Others
Priorities and Completion Status
Scheduling Time for Tasks
Categories & Views

• Managing Client Interaction
Linking Client to Activities
Tasks
Appointment
E-Mail
Journaling
Tracking a Client Phone Call
Viewing Journal Entries
Client Management
Setting up the Activities Tab
Activities Views
Flagging Clients

Contact us for course schedules or more information.





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800-735-7418