IT Outsourcing came to foray as a means for corporations to focus on critical business operations while having a specialized IT company take over the responsibility of managing the IT infrastructure and application development. For corporations especially in the developed countries, IT outsourcing provided two fold advantages, one was access to a highly talented pool of engineers and that too at a lower cost since countries like India were quickly growing their stature as an IT outsourcing hub.

IT Outsourcing is now as mainstream as ever and almost every leading organization outsources some or all parts of its IT infrastructure to a specialized company. It makes pure business sense and with tightening budget controls, IT outsourcing has become one of the strategic cost reduction driver for most organizations. Moreover, IT outsourcing is no more restricted to companies in USA & Europe outsourcing their IT projects to countries like India. Domestic companies within India itself actively use IT outsourcing including the Indian government like the India Post project given to TCS.

Is it then a no brainer that IT Outsourcing is critical to your business? Well, if it is cheaper and does not seem to have any inherent disadvantages why not!! Not really, IT Outsourcing despite proven benefits has its limitations and you should be cognizant be of the same before considering outsourcing your IT operations.

· Limitations in estimating the actual cost of IT outsourcing:Let’s tackle the biggest driver of IT Outsourcing-Cost Savings. For anyone to estimate the cost savings from IT Outsourcing one needs to be able to predict the cost of outsourcing which then helps understand the cost savings from the same. Yes, at a higher level it is a matter of a simple $ per man-hour costs and IT outsourcing will appear to be cheaper in almost all cases. However, “hidden costs” are commonplace with IT outsourcing and it can be immensely difficult to accurately predict these hidden costs. For example, you need to be able to identify the costs of transitioning your in-house IT to an outsourcer, management overhead needed to manage the outsourcing relationship etc. In addition, IT outsourcing contracts are fixed at the start of the contract and as a result any additional requirement/change tends to be charged additionally. It is no surprise that IT requirements can change frequently and if your outsourcing contract doesn’t account for flexibility, you might be limited in the actual cost savings you might make. There is no surprise that there have been so many instances of IT outsourcing projects overshooting their budgets by a huge margin such as the one government shared services project going 500 million pounds over budget

What is Design Thinking and How Does it Apply to HR?

[Jan, 28, 2020] |
Tags:

The Context Of Design Thinking And Its Application In Employee Skill Training

Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

10+1 Quick Tips to Boost Your ASP.Net Application Performance

[Jul, 26, 2013] |
Tags:

Unless you have a great product, service or idea for which people are willing to wait, chances are highly likely that these potential clients will leave your website should your response time take too long to their incoming requests. Ignore your application’s performance and you are more likely to be dumped by your users sooner than expected.

boost website performance

To improve the performance of an ASP.Net application you need to optimize your front-end UI (user interface) code as well as the back-end database. You can also think of the following tips as a brief best practices guide for the ASP.net performance optimization. So, whether you are a developer, UI designer or member of the deployment team, the following tips may help you. No matter what’s your role in the project or what you do to boost performance of your application, always remember that your goal should be to:

· Minimize the amount of data you sent across the network.

· Reduce the number of server requests.

Here you go (in no particular order)

At Database level

Organizations That Use Python

[Feb, 19, 2018] |
Tags:

Here is a list of the organizations that use Python. This list is periodically updated by HSG’s software fans as well as the community at large.

Web Development

1. Yahoo Maps
Yahoo acquired Four11, whose address and mapping lookup services were implemented in Python. Yahoo Maps still uses Python today, as can be seen by examining its URLs.

2. Yahoo Groups
A comprehensive public archive of Internet mailing lists that was originally implemented in pure Python. At one point Scott Hassan, one of the founders of Findmail/eGroups (the company that was later acquired by Yahoo), reported that they had 180,000 lines of Python underlying everything from their 100% dynamic website to all email delivery, pumping out 200 messages/second on a single 400 MHz Pentium.

Tech Life in Pennsylvania

The first daily newspaper was published in Philadelphia in 1784. In 1946 Philadelphia became home to the first computer. The State College Area High School was the first school in the country to teach drivers education in 1958. Pennsylvania has an impressive collection of schools, 500 public school districts, thousands of private schools, publicly funded colleges and universities, and over 100 private institutions of higher education. The University of Pennsylvania is also the Commonwealth's only, and geographically the most southern, Ivy League school.

There are no secrets to success. It is the result of preparation, hard work, and learning from failure. Colin Powell

other Learning Options

Software developers near Bethlehem have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.

Newtown web tech meetup · Central PA SharePoint User MeetUp · Pittsburgh Clojure Users Group ·

Fortune 500 and 1000 companies in Pennsylvania that offer opportunities for Microsoft Office developers

Company Name	City	Industry	Secondary Industry
The Hershey Company	Hershey	Manufacturing	Food and Dairy Product Manufacturing and Packaging
Crown Holdings, Inc.	Philadelphia	Manufacturing	Metals Manufacturing
Air Products and Chemicals, Inc.	Allentown	Manufacturing	Chemicals and Petrochemicals
Dick's Sporting Goods Inc	Coraopolis	Retail	Sporting Goods, Hobby, Book, and Music Stores
Mylan Inc.	Canonsburg	Healthcare, Pharmaceuticals and Biotech	Pharmaceuticals
UGI Corporation	King Of Prussia	Energy and Utilities	Gas and Electric Utilities
Aramark Corporation	Philadelphia	Business Services	Business Services Other
United States Steel Corporation	Pittsburgh	Manufacturing	Manufacturing Other
Comcast Corporation	Philadelphia	Telecommunications	Cable Television Providers
PPL Corporation	Allentown	Energy and Utilities	Gas and Electric Utilities
SunGard	Wayne	Computers and Electronics	IT and Network Services and Support
WESCO Distribution, Inc.	Pittsburgh	Energy and Utilities	Energy and Utilities Other
PPG Industries, Inc.	Pittsburgh	Manufacturing	Chemicals and Petrochemicals
Airgas Inc	Radnor	Manufacturing	Chemicals and Petrochemicals
Rite Aid Corporation	Camp Hill	Retail	Grocery and Specialty Food Stores
The PNC Financial Services Group	Pittsburgh	Financial Services	Banks
Universal Health Services, Inc.	King Of Prussia	Healthcare, Pharmaceuticals and Biotech	Hospitals
Erie Insurance Group	Erie	Financial Services	Insurance and Risk Management
Pierrel Research	Wayne	Healthcare, Pharmaceuticals and Biotech	Biotechnology
Unisys Corporation	Blue Bell	Computers and Electronics	IT and Network Services and Support
Lincoln Financial Group	Radnor	Financial Services	Insurance and Risk Management
AmerisourceBergen	Wayne	Healthcare, Pharmaceuticals and Biotech	Pharmaceuticals
Sunoco, Inc.	Philadelphia	Manufacturing	Chemicals and Petrochemicals
CONSOL Energy Inc.	Canonsburg	Energy and Utilities	Gas and Electric Utilities
H. J. Heinz Company	Pittsburgh	Manufacturing	Food and Dairy Product Manufacturing and Packaging

training details locations, tags and why hsg

the hartmann software group advantage

why take Microsoft Office Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

Learn from the experts.
1. We have provided software development and other IT related training to many major corporations in Pennsylvania since 2002.
2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
Discover tips and tricks about Microsoft Office programming
Get your questions answered by easy to follow, organized Microsoft Office experts
Get up to speed with vital Microsoft Office programming tools
Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
Prepare to hit the ground running for a new job or a new position
See the big picture and have the instructor fill in the gaps
We teach with sophisticated learning tools and provide excellent supporting course material
Books and course material are provided in advance
Get a book of your choice from the HSG Store as a gift from us when you register for a class
Gain a lot of practical skills in a short amount of time
We teach what we know…software
We care…

learn more

page tags

what brought you to visit us

Bethlehem, Pennsylvania Microsoft Office Training , Bethlehem, Pennsylvania Microsoft Office Training Classes, Bethlehem, Pennsylvania Microsoft Office Training Courses, Bethlehem, Pennsylvania Microsoft Office Training Course, Bethlehem, Pennsylvania Microsoft Office Training Seminar

training locations

Pennsylvania cities where we offer Microsoft Office Training Classes

·Reading, Pennsylvania · Pittsburgh, PA · Erie · Allentown, PA ·Lancaster, Pennsylvania · Philadelphia, PA ·Scranton, Pennsylvania · Bethlehem, PA

Microsoft Office Training Classes in Bethlehem, Pennsylvania

Microsoft Office Training Catalog

Course Directory [training on all levels]

Blog Entries publications that: entertain, make you think, offer insight

Web Development

Tech Life in Pennsylvania

training details locations, tags and why hsg

Interesting Reads Take a class with us and receive a book of your choosing for 50% off MSRP.