IT Infrastructure Library Training Classes in Worcester, Massachusetts

Learn IT Infrastructure Library in Worcester, Massachusetts and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current IT Infrastructure Library related training offerings in Worcester, Massachusetts: IT Infrastructure Library Training

We offer private customized training for groups of 3 or more attendees.

IT Infrastructure Library Training Catalog

cost: $ 1,690length: 3 day(s)
cost: $ 1290length: 4 day(s)
cost: $ 2,690length: 5 day(s)
cost: $ 1,690length: 5 day(s)
cost: $ 1,690length: 5 day(s)
cost: $ 1,690length: 5 day(s)
cost: $ 1,690length: 5 day(s)
cost: $ 1670length: 3 day(s)
cost: $ 570length: 1 day(s)

Course Directory [training on all levels]

Upcoming Classes
Gain insight and ideas from students with different perspectives and experiences.

Blog Entries publications that: entertain, make you think, offer insight

The name placard in your cube might not say anything about sales, but the truth is that everyone, employed as such or not, is a salesperson at some point every single day. In the traditional sense, this could mean something like pitching your company’s solutions to a client. In the less-traditional sense, it could mean convincing your child to eat their vegetables. Yet for those two drastically different examples and everything in between, there is a constant for successful sellers: unveiling the “Why.”

Spending time and energy making prospects understand why you do what you do instead of exactly what it is you do or how you do it is not a new concept. But I’m a firm believer that proven concepts, no matter how old and frequently referenced they are, can’t be repeated enough. This idea has recently and fervently been popularized by marketer, author, and thinker extraordinaire Simon Sinek via his 2009 book, Start With Why. You can learn about him here on Wikipedia or here on his site. To begin, let me suggest that you watch Sinek’s TED talk on Starting With Why here on YouTube before reading any further. I’ll let him take care of the bulk of explaining the basics, and then will offer some ideas of my own to back this up in the real world and explore the best ways to start thinking this way and apply it to your business.

First, a little on me. After all, if I were to practice what Sinek preaches, it would follow that I explain why it is I’m writing this piece so that you, the reader, not only have a good reason to pay attention but also understand what drives me on a deeper level. So, who am I? I’m an entrepreneur in the music space. I do freelance work in the realms of copywriting, business development, and marketing for artists and industry / music-tech folks, but my main project is doing all of the above for a project I’ve been on the team for since day one called Presskit.to. In short, Presskit.to builds digital portfolios that artists of all kinds can use to represent themselves professionally when pitching their projects to gatekeepers like label reps, casting directors, managers, the press, etc. This core technology is also applicable to larger entertainment industry businesses and fine arts education institutions in enterprise formats, and solves a variety of the problems they’re facing.

Not interesting? I don’t blame you for thinking so, if you did. That’s because I just gave you a bland overview of what we do, instead of why we do it. What if, instead, I told you that myself and everyone I work with is an artist of some sort and believes that the most important thing you can do in life is create; that our technology exists to make creators’ careers more easily sustainable. Or, another approach, that we think the world is a better place when artists can make more art, and that because our technology was built to help artists win more business, we’re trying our best to do our part. Only you can be the judge, but I think that sort of pitch is more compelling. It touches on the emotions responsible for decision making that Sinek outlines in his Ted Talk, rather than the practical language-based reasons like pricing, technicalities, how everything works to accomplish given goals, etc. These things are on the outside of the golden circle Sinek shows us for a reason – they only really matter if you’ve aligned your beliefs with a client’s first. Otherwise these kind of tidbits are gobbledygook, and mind-numbingly boring gobbledygook at that.

Passbook is one of the newest features of the iPhone. What many people were offput by standards today is that we rely too much on disposable tickets, and the like, such as when you go to the airport for a boarding pass, or a movie ticket. Apple strove to solve that with a new application that is bundled with the newest update: Passbook.

Passbook offers everything you need, especially when a ticket, coupon, or gift card is needed. When you first open the application you are greeted by a sampling of applications that support Passbook, and its features. To begin, install the particular application you want to use. For example, we will be going with the Starbucks application to satiate our coffee needs every morning, as we have a gift card to spend.

Open up the freshly downloaded application, and get ready to be blown away. Like most applications, especially when it has to do with airlines, or coffee, you are almost always required to sign up for a respective account. Don’t worry, it is easy. All you will be asked is to fill out your email, a password, and other miscellaneous information to identify you when you lose your password or others.

Once you have finished signing up, you’re ready to roll. It will prompt you to enter a gift card that you already own, or begin a digital gift card. If you don’t have a gift card, you can start a digital gift card (or, as many may call it: a prepaid card), and pay for your coffee in a fast, and efficient way. Just tap on “Tap to Pay” when you are ready to pay, and tap again after you have paid. It’s really that easy.

Once again theTIOBE Programming Community has calculated the trends in popular programming languages on the web. Evaluating the updates in the index allows developers to assess the direction of certain programming skills that are rising or faltering in their field.  According to the November 2013 report, three out of four languages currently ranking in the top twenty are languages defined by Microsoft. These are C#, SQL Server language Transact-SQL and Visual Basic.NET.  Not surprising though, the top two languages that remain steady in the number one and two spots are Java and C.

How are the calculations measured?  The information is gathered from five major search engines: Google, Bing, Yahoo!, Wikipedia, Amazon, YouTube and Baidu.

Top 20 Programming Languages: as of November 2013


  1.  C
  2.  Java
  3.  Objective-C 
  4.  C++
  5.  C#
  6.  PHP
  7. (Visual) Basic
  8.  Python
  9. Transact-SQL
  10. Java Script
  11. Visual Basic.NET
  12. Perl
  13.  Ruby
  14. Pascal
  15. Lisp
  16. MATLAB
  17. Delphi/Object Pascal
  18. PL/SQL
  19. COBOL
  20. Assembly

Although the index is an important itemized guide of what people are searching for on the internet, it’s arguable that certain languages getting recognition is a direct result of early adopters posting tutorials and filling up discussion boards on current trends. Additionally, popular tech blogs pick up on technological shifts and broadcast related versions of the same themes.

When does the popularity of a software language matter?

  1. If you want marketable skills, knowing what employers are looking for is beneficial. As an example, languages such as Java and Objective C are highly coveted in the smart-phone apps businesses.
  2. A consistently shrinking language in usage is an indicator not only that employers are apt to pass on those skills but fall in danger of being obsolete.
  3. Focusing on languages that are compatible with other developers increases your chances to participate on projects that companies are working on.

From Brennan's Blog which is no longer up and running:

I use Remote Desktop all the time to work inside of my development systems hosted by Microsoft Virtual Server. I use the host system to browse the web for documentation and searches as I work and when I need to copy some text from the web browser I find many times the link between the host clipboard and the remote clipboard is broken. In the past I have read that somehow the remote clipboard utility, rdpclip.exe, gets locked and no longer allows the clipboard to be relayed between the host and the client environment. My only way to deal with it was to use the internet clipboard, cl1p.net. I would create my own space and use it to send content between environments. But that is a cumbersome step if you are doing it frequently.

The only way I really knew to fix the clipboard transfer was to close my session and restart it. That meant closing the tools I was using like Visual Studio, Management Studio and the other ancillary processes I have running as I work and then restarting all of it just to restore the clipboard. But today I found a good link on the Terminal Services Blog explaining that what is really happening. The clipboard viewer chain is somehow becoming unresponsive on the local or remote system and events on the clipboards are not being relayed between systems. It is not necessarily a lock being put in place but some sort of failed data transmission. It then goes on to explain the 2 steps you can take to restore the clipboard without restarting your session.

  • Use Task Manager to kill the rdpclip.exe process
  • Run rdpclip.exe to restart it

The clipboard communications should be restored. My clipboard is currently working because I just restarted my session to fix it, but I wanted to test these steps. I killed rdpclip.exe and started it and was able to copy/paste from the remote to the host system. The next time my clipboard dies I will have to check to see if these steps truly do work.

Tech Life in Massachusetts

It?s no wonder that Massachusetts is a hub of major activity in information technology with a collection of 121 institutions for higher education. In 2007 Mass. impressively scored the highest of all the states in math on the National Assessments of Educational Progress. Some fun facts about Massachusest: - The first U.S.Postal zip code in Massachusetts is 01001 at Agawam. - The Boston University Bridge on Commonwealth Avenue in Boston is the only place in the world where a boat can sail under a train driving under a car driving under an airplane.
Good programmers know what's beautiful and bad ones don't. D. Gelernter
other Learning Options
Software developers near Worcester have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in Massachusetts that offer opportunities for IT Infrastructure Library developers
Company Name City Industry Secondary Industry
Cabot Corporation Boston Telecommunications Telephone Service Providers and Carriers
LPL Financial Boston Financial Services Personal Financial Planning and Private Banking
NSTAR Gas and Electric Company Westwood Energy and Utilities Gas and Electric Utilities
Cabot Corporation Boston Manufacturing Plastics and Rubber Manufacturing
BJ's Wholesale Club, Inc. Westborough Retail Department Stores
American Tower Corporation Boston Telecommunications Telecommunications Equipment and Accessories
Hologic, Inc. Bedford Healthcare, Pharmaceuticals and Biotech Medical Devices
Global Partners LP Waltham Retail Gasoline Stations
Northeast Utilities Boston Energy and Utilities Gas and Electric Utilities
Liberty Mutual Holding Company Boston Financial Services Insurance and Risk Management
Staples Inc. Framingham Computers and Electronics Office Machinery and Equipment
Thermo Fisher Scientific Inc. Waltham Healthcare, Pharmaceuticals and Biotech Medical Devices
Hanover Insurance Group, Inc. Worcester Financial Services Insurance and Risk Management
The TJX Companies, Inc. Framingham Retail Department Stores
Iron Mountain, Inc. Boston Software and Internet Data Analytics, Management and Storage
Massachusetts Mutual Financial Group Springfield Financial Services Insurance and Risk Management
Beacon Roofing Supply, Inc. Peabody Manufacturing Concrete, Glass, and Building Materials
Raytheon Company Waltham Software and Internet Software
Analog Devices, Inc. Norwood Computers and Electronics Consumer Electronics, Parts and Repair
Biogen Idec Inc. Weston Healthcare, Pharmaceuticals and Biotech Biotechnology
Boston Scientific Corporation Natick Healthcare, Pharmaceuticals and Biotech Medical Supplies and Equipment
PerkinElmer, Inc. Waltham Computers and Electronics Instruments and Controls
State Street Corporation Boston Financial Services Trust, Fiduciary, and Custody Activities
EMC Corporation Hopkinton Computers and Electronics Networking Equipment and Systems

training details locations, tags and why hsg

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Massachusetts since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about IT Infrastructure Library programming
  • Get your questions answered by easy to follow, organized IT Infrastructure Library experts
  • Get up to speed with vital IT Infrastructure Library programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
learn more
page tags
what brought you to visit us
Worcester, Massachusetts IT Infrastructure Library Training , Worcester, Massachusetts IT Infrastructure Library Training Classes, Worcester, Massachusetts IT Infrastructure Library Training Courses, Worcester, Massachusetts IT Infrastructure Library Training Course, Worcester, Massachusetts IT Infrastructure Library Training Seminar

Interesting Reads Take a class with us and receive a book of your choosing for 50% off MSRP.