Instructor-led training

AAUCMF 10.5: Advanced Administration of UC Manager and Features

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What you'll learn

Advanced Administration for Unified Communications Manager and Features 9.x (AAUCMF) is a 5-day instructor led course that is intended for experienced unified communications administrators who need in-depth knowledge of Cisco Unified Communications Manager advanced features, services, and troubleshooting. This course is intended to be a follow-on course to ACUCM+AUC, and combines elements from off-the-shelf courses CVOICE, ICOMM, CIPT 2 and TVOICE as well as additional material developed exclusively by Sunset Learning Institute. The class utilizes Cisco Unified Communications Manager 9.x, and will employ the North American Numbering Plan (NANP). Both SCCP and SIP phones are implemented, as well as both H.323 and SIP gateways.

Prerequisites

To fully benefit from this course, students should have the following prerequisite skills and knowledge: CCNA Voice or equivalent knowledge ACUCM+AUC and additional field experience

Course Outline

Module 1

Module 1: Unified Communications Review
Module 2: Dial Plan Architecture
Module 3: Intersite and Intercluster Calling Architecture and Features
Module 4: Mobility
Module 5: Tools & Troubleshooting

Module 2 Labs

Lab 2-1: Implementing Site-Specific Device Pools
Lab 2-2: Building SCCP and SIP Phones using a Universal Device Template (New in 9.0)
Lab 2-3: Implementing Basic Multisite Connections
Lab 2-6: Configuring Inbound Calling in a Multisite Environment
Lab 2-7: Implementing SCCP and SIP SRST

Module 3 Labs:

Lab 3-1: Implementing CAC and AAR
Lab 3-2: Implementing Media Resources
Lab 3-3: Configuring Hunting with Native Call Queuing (New in CUCM 9.0)
Lab 3-4: Configure Intercluster Dialing over a SIP Intercluster Trunk
Lab 3-5: Configure Intercluster Enhanced Locations-Based Call Admission Control
Lab 3-6: Implementing Tail-End Hopoff (TEHO)

Module 4 Labs:

Configure LDAP Integration
Implementing Extension Mobility
Implementing Extension Mobility Cross-Cluster
Implementing Unified Mobility
Implementing Device Mobility

Module 5 Labs:

BAT Tips and Tricks
Planning for Firmware Upgrades
Reading RTMT Trace Files
Reading GW debugs (H.323 and SIP) and relating to RTMT Trace Files

Optional Additional Labs:

Implementing Extension Mobility Cross Cluster (EMCC)
Reporting using the Call Detail Record Analysis and Reporting Tool (CAR)

Training locations