Making Projects Work Training

Answers to Popular Questions:

 
Yes, this class can be tailored to meet your specific training needs.
Yes, we provide Project Management consulting services.
Yes, group discounts are provided.

Course Description

 
This highly interactive, results-focused workshop is ideal for project team members, practicing project managers and project leaders who need to achieve consistent project success through people. Participants will acquire advanced interpersonal skillsand learn consensus-building techniques that help provide clarity and garner commitment from team members, customers and management. These influential skills are instilled in participants through real-world scenarios, which continually reinforce the skills, techniques and conceptsnecessary to improve project results immediately upon return to the workplace. PDUs = 16.
Course Length: 2 Days
Course Tuition: $790 (US)

Prerequisites

Experience in project management.

Course Outline

 

1. Connected Listening

Purpose

Baseline Considerations

Key Terms Definitions

When do we need to use connected listening?

Common Deficiencies and Problems in Conversations

Connected Listening – What is it?

Connected Listening and Creating Dialogue

How to – The Process of Listening, Dialogue Creating & Problem Definition

Apply – Practice Instruction for Connected Listening

2. Contracting for Commitment

Purpose

Key Terms Definitions

When do we need contract commitments?

Common Deficiencies and Problems with Negotiating and Contracting Negotiation Considerations

Key Elements in Developing

Commitment Ownership to the Solution

Negotiation Principles

What Is It – the 8 Step Model

(Negotiating and Contracting)

How Do You Do It?

8 Step Model (Process Overview)

Apply – Practice Instructions (Negotiation and Contracting)

Observer Tips

Soliciting Feedback (Re-negotiation of Contracts)

3. Influence Through Selling Ideas

Purpose

Baseline Considerations

When do we need to influence?

What Is It?

Opening Line

S = Solution

O = Opportunity

C = Competition

R = Relationship

Apply – Selling and Influence Practice Instructions

Simulation: Influencing an Individual

Influencing a Group

4. The Art of Managing Resistance

Purpose

Baseline Considerations

Definitions

What really happens?

Analyze Resistance Tool – ART

Apply – Practice Instructions for the

Analysis Resistance Tool

Purpose

Process

5. Group Facilitation

Purpose

Baseline Considerations

Preparing for a Facilitation

How to Use GARP to Design the

Session & Set the Meeting

Contract with Participants

Summary of GARP Questions

Meeting Facilitation Design Worksheet – GARP

8 Step Model (Facilitation Process Overview)

Facilitating for Commitment

Facilitation Tips to Jump Start and Advance Discussion

6. Process Start-Up

Purpose

Baseline Considerations

When do we need to use the Process Start Up Matrix?

What is it?

Process Start– Up Matrix

Using the Process Start-up Matrix

Process Start-Up Matrix Template

How do we get started?

Apply – Practice Instructions for Receiving the Charge

7. Scope Facilitation Technique

Purpose

Baseline Considerations

Key Terms Definitions

When do we use it?

What is it?

Scope Facilitation Steps

Apply — Practice the Scope Facilitation Tool/Technique

8. Stakeholder Mapping and Analysis

Purpose

Baseline Considerations

When do we need to use Stakeholder Mapping & Analysis?

What is it?

How to – Stakeholder Mapping & Analysis Facilitation Steps

Apply – Practice Instructions for Stakeholder Mapping and Analysis

9. Force Field Analysis

Purpose

Baseline Considerations/Key Terms Definitions

Human Impact Conditions

When do we need to use Force Field Analysis?

What is it?

Project Characteristics

How to – Three Approaches Facilitation

Force Field Analysis to Determine

Project Strategy or Approach Facilitation Steps

Force Field Analysis to Assess a Problem and Create and Action Plan

Force Field Analysis to Sort Categories of Assumptions, Risk, and Constraints

Apply – Practice Instructions for Force Field Analysis

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