Blaze Advisor Training Classes in Royal Oak, Michigan

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Information Technology (IT) tools are here to support your business in the global market. Effective communication is key for IT and business experts to collaborate effectively in search of solutions. Consulting, reaching out for help to a third-party, can bridge the gap between your business marketing experts and IT operations experts, especially with the emergence of big data analytics and its implication on the global market. Having the right consultants equipped with business knowledge and data technology expertise can make a difference.

Your marketing organization is probably familiar with digital tools and conducting global research. Its results can uncover the journey customers take to purchase your products or use your services. It can highlight the pain points and frictions that prevent their experiences with you to be delightful and amazing. Armed with this knowledge and beautiful compelling presentations, marketing executives expect that IT operations leaders will translate these insights into actions.

But people in IT operations are too involved in meeting key performance indicators that have nothing to do with the end customers. Meeting requirements of faster and cheaper don't translate very well into customer satisfaction. A classic breakdown in communication is described in a Harvard Business Review article, “A Technique to Bridge the Gap Between Marketing and IT.” The author goes on to describe how a new CIO at a bank found IT to be focused on the internal organization as their customers, rather than the real end customer. Moreover, no one was looking at the incident reports which clearly showed that incidents were increasing. And nobody looked at what these incidents were doing to the bank’s customers. The startling and scary numbers of incidents were caught and addressed and brought down from 1,000 to 600 or (40%) and later to 450 per week.

Surprisingly, these type of seemingly isolated scenarios are still being discovered within organizations presently, sometimes internally, and through third party insights such as consultants.  By engaging consultants to provide a perspective based on what they’ve experienced before, they can often bring new and innovative ideas or possible challenges to the table that an internal processes probably wouldn’t have been able to see on their own.  Often, third party input can help to provide the translation needed to go from marketing research results into actions that IT operations can understand and make sense in their high-performance culture. When companies understand and use this knowledge to reassess how to improve their customer experiences, they work backward from what customers want to achieve significantly higher improvements. 

IT and business management are more and more being asked to move away from their traditional roles, such as IT being the "technology infrastructure gatekeeper", and instead become enablers across the enterprise of effective collaboration, big data consumers, and key players in driving desired business outcomes. Marketing leaders look to technology as a way to facilitate the customer's journey and his positive experience of it, bring more clients, and meet increasingly higher loyalty goals. They rely on IT projects to enable big data-based behavioral targeting anywhere in the global market. This means projects to analyze search engine results, improve website personalization and optimization, and building of mobile applications for a more personal experience. All these are projects that consultants with their communication, consulting and technical expertise are well prepared to help in order to bridge the expectation gap between IT and other business organizations.

In order to meet these 21st-century business challenges, Information Technology organizations have been transitioning from waterfall stage-gate project management approaches to agile development. The stage-gate method applies a step-by-step approach where waiting, reviewing and approving are required before moving to the next step in the project. Agile management emphasizes collaboration, no decision hierarchies, and few people roles for making quick, customer-focused small changes over time to deliver solutions that delight and amaze customers. Agile development has allowed many businesses to respond quickly to changing customer desires and expectations. But moving to continuous delivery is a struggle requiring focused, dedicated teams that are not well suited to the traditional matrix organization where people are resources whose time must be "chopped" into many pieces and shared among many projects. Agile teams meet frequently as often as daily but never waiting more than a week to do so.

Marketing people are externally focused. IT people are internally focused. The first works with customer emotions. The second works to increase efficiency. Big data analytic tools are used by the first and supported by the second. Consultants can be the glue that helps both come together in effective collaborations that deliver positive business outcomes in both global and local markets.

A project manager acts as the primary link between business and technical teams. A project manager is responsible for maintaining the project schedule, developing project estimates, working with external teams and tracking project issues. The project manager belongs to either the technical team or the project management office (PMO). The project manager works with business teams, technical teams, business counterparts, testing resources, vendors and infrastructure teams.

A project manager is often challenged with diagonally opposite views from the business side and technical side. A project manager’s success depends on balancing the needs and emotions of both sides.

Understanding the Requirements
A project manager must familiarize with the project’s requirements as defined by the business or product managers. This will help you understand the business vision behind the project. You will need this knowledge while negotiating with the technical teams.

Understanding the Technical Landscape
A project manager must also understand the technical systems, resource skills and infrastructure capabilities available for the project. Business teams come up with expectations that are sometimes beyond the capabilities of the technology team. It is the responsibility of the project manager to understand the technical capabilities available to the project.

Walkthrough of Business Requirements
This is a critical step in the project delivery process. The project manager must invite members from the business team, technical team, testing team, infrastructure team and vendors. The project manager must encourage the various stakeholders to ask questions about the requirements. Any prototypes available must be demonstrated in this meeting. The project manager must find answers to all questions resulting from the requirements walkthrough. The project manager must get the final version of the requirements approved by all stakeholders.

Managing Conflicts in Timelines and Budgets
All project managers will face the conflicts arising from shortened timelines and limited budgets. Business teams typically demand many features that are nearly impossible to deliver within short timeframes. The project manager must work with business and technical teams to prioritize the requirements. If the project is executed in a product development organization, then the project manager could utilize agile methodologies to deliver projects incrementally. In this case, the project manager may be required to act as a scrum master to facilitate scrum meetings between various stakeholders.

The Art of Saying “No”
As a project manager, you may be forced to say “no” to demands from both business and technology teams. However, it is important to create a win-win situation for all parties when you are faced with conflicting demands. You can work with the stakeholders individually before bringing all parties together. Most stakeholders prefer to work together. The success of a project manager depends on how effectively he or she can bring out the best in everyone, driving everyone towards a common goal.

Finally, the job of a project manager is not to satisfy the demands from all corners. The project manager must identify the essential deliverables that will meet the business needs, with a solid understanding of what is possible within the limits of technology.

 

Related:

Smart Project Management: Best Practices of Good Managers

Is Agism an Issue in IT?

 
One of the biggest threats facing small businesses right now is cyber security. Hackers have figured out that small business don’t have robust systems; therefore, they are easy for the picking. If you are a small business owner, you know how limited your resources are. As such, every dollar counts. Therefore, you can’t afford to lose customers, deal with lawsuits caused by data breaches or pay IT help staff to try to fix the issue. Below are some of the IT risks faced by your business and potential consequences. Try your best avoid them at all costs. 
 
1. Phishing 
 
This is perhaps one of the easiest ways to detect if a hacker is trying to get into your system. If you happen to receive an email that claims to be from a financial institution and asks you to provide certain data, ignore it. In fact, delete it. This is because once you make the mistake of opening such a mail or clicking the link provided, you provide a gateway for hackers to penetrate your system and steal information. For this reason, it's vital that all employees  are aware of such emails and delete them without clicking on any links.
 
2. Passwords 
 
Another way that hackers can attack a small business is by cracking system passwords. If the hackers manage to crack the password of even a single employee, they can use that person’s account to gain unrestricted access to confidential company records. Therefore, tell your workers that they should never forgo strong password creation procedures. They should take their time to create a password that can’t be easily cracked. 
 
3. Vulnerable Devices 
 
In your small business, you probably use printers, routers, and other electronic hardware to execute office tasks. Most of the time, such pieces of hardware are connected to your firm’s network. If you have not updated the software on these machines, hackers can use them to gain access to your network and steal invaluable information. Therefore, make sure that you install patches in all electronic devices connected to your network. 
 
4. Lack of Data Encryption 
 
In the modern age, you can send information through various electronic devices. Some of those machines can have inbuilt security features to protect the data while others may not have. Data from the vulnerable devices can be easily intercepted by hackers. If the information is your password, your network is no longer safe. To counter such interceptions, always encrypt your data before your send it. 
 
5. Seemingly Misplaced USB Drives 
 
Some hackers will infect a USB drive with malware and then drop it outside your offices. An unknowing worker may pick up the drive and use it on a company computer. Immediately the drive is plugged in, it releases the malware and creates a unique access point for the hacker, allowing them to steal information. To avoid such a scenario, warn your employees against using any USB drives without a proper source. 
 
 
Managing a small business means that you’re a lean, mean business machine. Often, it’s just you and a few trusted staff members. This is the reason, business owners need to have solid knowledge of where and how most important data is held. Whether it’s on site, in traditional desktops and servers, or in cloud services or mobile devices including those "BYOD" devices of your employees, in order to avoid risks, always pay attention to your enviroment. It's important to make sure that you regularly update your system, train your employees, update software and fix bugs. Often, many IT issues are caused by the smallest, almost unapparent mistakes that will affect how a program runs or a web page looks. You might not see IT as your highest priority, but in the right hands, it can become your most powerful tool for growth. 
 

The future looks just as bright for information technology as it did ten years ago when this career field started growing in huge numbers due to major internet technological advances and the popularity of mobile devices such as the smartphone and eReaders like Amazon’s Kindle.  In classrooms and libraries across the nation, information technology has become instrumental in the way students learn and the way teachers give lessons, and thanks to online education more adults have access to a better education without incurring a lot of debt. Needles to say, the need for qualified workers in information technology will continue in times to come. Some of the technological careers that are rapidly growing in popularity in the last decade are a direct reflection of current trends.

 

Information Technology Managers

The information technology manager is responsible for handling all computer activities for a business and performs upgrades on computer software and hardware, installs new security features on computers, creates budgets and goals for the IT department, supervises other IT employees and troubleshoots computers when needed. According to the Bureau of Labor Statistics, there were 332,700 information technology management jobs filled in 2012 and a majority of these positions were in the computer systems sector. Most information technology managers hold a bachelor's degree in computer science or information technology, and a growing number of employers prefer a graduate degree. The job growth is expected to grow at 15% between now and 2022.

Mobile Application Developers

This job will grow by leaps and bounds as millions of people continue to purchase mobile devices and download apps for business and entertainment purposes. It creates expanded opportunities for those who want to become mobile application developers. A mobile application developer often works with other developers to create mobile-friendly apps or mobile-friendly versions of business websites for consumers. The developer may have his own firm or he may be employed with a larger company, and he will need to understand the basics of web design and different kinds of codes to succeed in this career. The Bureau of Labor Statistics states that the job growth is expected to be at 28% by 2020.

Health Information Technology

Another fast growing sector within information technology is health information technology and there are various jobs to choose from. You can work with health insurance providers and your duties would include processing patients' insurance claims and managing patients' insurance information using a computer database. Another option is to work as a medical biller in a doctor's office preparing patient’s invoices. The good thing about these jobs is that you do not need a four-year degree to get the training; you can obtain a two-year associates degree or a certificate in health information technology.

Search Engine Optimization Consultant

This is an important information technology career because most businesses have websites and if these websites are going to receive high traffic from visitors and earn profit, proper search engine optimization is necessary. The SEO consultant's job is to ensure that a business website gets high rankings on the major search engines and plenty of traffic from visitors. A good SEO consultant at a minimum will know how to research keywords effectively and implement these into the website's content based on the website's theme and he would utilize web analytics as part of the job. An SEO consultant may work on a freelance basis or be employed with an advertising company as an example.

Best Cities for Technology Careers

If you're thinking about relocating for your career, here are some of the best cities currently for information technology jobs listed in Forbes

 

Tech Life in Michigan

Home of the Ford Motor Company and many other Fortune 500 and Fortune 1000 Companies, Michigan has a list of famous people that have made their mark on society. Famous Michiganians: Francis Ford Coppola film director; Henry Ford industrialist, Earvin Magic Johnson basketball player; Charles A. Lindbergh aviator; Madonna singer; Stevie Wonder singer; John T. Parsons inventor and William R. Hewlett inventor.
Software is written by humans and therefore has bugs. John Jacobs
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Software developers near Royal Oak have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in Michigan that offer opportunities for Blaze Advisor developers
Company Name City Industry Secondary Industry
Lear Corporation Southfield Manufacturing Automobiles, Boats and Motor Vehicles
TRW Automotive Holdings Corp. Livonia Manufacturing Automobiles, Boats and Motor Vehicles
Spartan Stores, Inc. Byron Center Retail Grocery and Specialty Food Stores
Steelcase Inc. Grand Rapids Manufacturing Furniture Manufacturing
Valassis Communications, Inc. Livonia Business Services Advertising, Marketing and PR
Autoliv, Inc. Auburn Hills Manufacturing Automobiles, Boats and Motor Vehicles
Cooper-Standard Automotive Group Novi Manufacturing Automobiles, Boats and Motor Vehicles
Penske Automotive Group, Inc. Bloomfield Hills Retail Automobile Dealers
Con-Way Inc. Ann Arbor Transportation and Storage Freight Hauling (Rail and Truck)
Meritor, Inc. Troy Manufacturing Automobiles, Boats and Motor Vehicles
Visteon Corporation Van Buren Twp Manufacturing Automobiles, Boats and Motor Vehicles
Affinia Group, Inc. Ann Arbor Manufacturing Automobiles, Boats and Motor Vehicles
Perrigo Company Allegan Healthcare, Pharmaceuticals and Biotech Pharmaceuticals
BorgWarner Inc. Auburn Hills Manufacturing Automobiles, Boats and Motor Vehicles
Auto-Owners Insurance Lansing Financial Services Insurance and Risk Management
DTE Energy Company Detroit Energy and Utilities Gas and Electric Utilities
Whirlpool Corporation Benton Harbor Manufacturing Tools, Hardware and Light Machinery
Herman Miller, Inc. Zeeland Manufacturing Furniture Manufacturing
Universal Forest Products Grand Rapids Manufacturing Furniture Manufacturing
Masco Corporation Inc. Taylor Manufacturing Concrete, Glass, and Building Materials
PULTEGROUP, INC. Bloomfield Hills Real Estate and Construction Real Estate & Construction Other
CMS Energy Corporation Jackson Energy and Utilities Energy and Utilities Other
Stryker Corporation Portage Healthcare, Pharmaceuticals and Biotech Medical Devices
General Motors Company (GM) Detroit Manufacturing Automobiles, Boats and Motor Vehicles
Kellogg Company Battle Creek Manufacturing Food and Dairy Product Manufacturing and Packaging
The Dow Chemical Company Midland Manufacturing Chemicals and Petrochemicals
Kelly Services, Inc. Troy Business Services HR and Recruiting Services
Ford Motor Company Dearborn Manufacturing Automobiles, Boats and Motor Vehicles

training details locations, tags and why hsg

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Michigan since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about Blaze Advisor programming
  • Get your questions answered by easy to follow, organized Blaze Advisor experts
  • Get up to speed with vital Blaze Advisor programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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