IT Infrastructure Library Training Classes in Phoenix, Arizona
Learn IT Infrastructure Library in Phoenix, Arizona and surrounding areas via our hands-on, expert led courses. All of our classes either are offered on an onsite, online or public instructor led basis. Here is a list of our current IT Infrastructure Library related training offerings in Phoenix, Arizona: IT Infrastructure Library Training
IT Infrastructure Library Training Catalog
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- Fast Track to Java 17 and OO Development
8 December, 2025 - 12 December, 2025 - Python for Scientists
8 December, 2025 - 12 December, 2025 - RED HAT ENTERPRISE LINUX SYSTEMS ADMIN II
8 December, 2025 - 11 December, 2025 - Introduction to Spring 6, Spring Boot 3, and Spring REST
15 December, 2025 - 19 December, 2025 - See our complete public course listing
Blog Entries publications that: entertain, make you think, offer insight
From Brennan's Blog which is no longer up and running:
I use Remote Desktop all the time to work inside of my development systems hosted by Microsoft Virtual Server. I use the host system to browse the web for documentation and searches as I work and when I need to copy some text from the web browser I find many times the link between the host clipboard and the remote clipboard is broken. In the past I have read that somehow the remote clipboard utility, rdpclip.exe, gets locked and no longer allows the clipboard to be relayed between the host and the client environment. My only way to deal with it was to use the internet clipboard, cl1p.net. I would create my own space and use it to send content between environments. But that is a cumbersome step if you are doing it frequently.
The only way I really knew to fix the clipboard transfer was to close my session and restart it. That meant closing the tools I was using like Visual Studio, Management Studio and the other ancillary processes I have running as I work and then restarting all of it just to restore the clipboard. But today I found a good link on the Terminal Services Blog explaining that what is really happening. The clipboard viewer chain is somehow becoming unresponsive on the local or remote system and events on the clipboards are not being relayed between systems. It is not necessarily a lock being put in place but some sort of failed data transmission. It then goes on to explain the 2 steps you can take to restore the clipboard without restarting your session.
- Use Task Manager to kill the rdpclip.exe process
- Run rdpclip.exe to restart it
The clipboard communications should be restored. My clipboard is currently working because I just restarted my session to fix it, but I wanted to test these steps. I killed rdpclip.exe and started it and was able to copy/paste from the remote to the host system. The next time my clipboard dies I will have to check to see if these steps truly do work.
I suspect that many of you are familiar with the term "hard coding a value" whereby the age of an individual or their location is written into the condition (or action) of a business rule (in this case) as shown below:
if customer.age > 21 and customer.city == 'denver'
then ...
Such coding practices are perfectly expectable provided that the conditional values, age and city, never change. They become entirely unacceptable if a need for different values could be anticipated. A classic example of where this practice occurred that caused considerable heartache in the IT industry was the Y2K issue where dates were updated using only the last 2 digits of a four digit number because the first 2 digits were hard-coded to 19 i.e. 1998, 1999. All was well provided that the date did not advance to a time beyond the 1900’s since no one could be certain of what would happen when the millennia arrived (2000). A considerably amount of work (albeit boring) and money, approximately $200 billion, went into revising systems by way of software rewrites and computer chip replacements in order to thwart any detrimental outcomes. It is obvious how a simple change or an assumption can have sweeping consequences.
You may wonder what Y2K has to do with Business Rule Management Systems (BRMS). Well, what if we considered rules themselves to be hard-coded. If we were to write 100s of rules in Java, .NET or whatever language that only worked for a given scenario or assumption, would that not constitute hard-coded logic? By hard-coded, we obviously mean compiled. For example, if a credit card company has a variety of bonus campaigns, each with their own unique list of rules that may change within a week’s time, what would be the most effective way of writing software to deal with these responsibilities?
It is rather unfortunate that in the ever changing and rapidly improving world of technology, we hardly remember the geniuses who through their inventions laid the foundation for many of the conveniences and features we now enjoy in our favorite communication devices.
This article is a tribute to the ten people who made these discoveries and an attempt to bring their achievements into the limelight.
1. Marty Cooper
Did you know that Cooper was the first to file the patent in 1973, when he was already working for Motorola for the “radio telephone system”. The Cooper’s Law is his brainchild and to think that he himself was inspired to come out with the patent was Star Trek and its Captain Kirk is indeed revealing.
2. Mike Lazardidis
Voice recordings are useful at any point in time. If you want to save a lecture (or presentation) that you are attending, or record a voiceover for a project, the iPhone can be your solution. You don’t have to use an old tape recorder, or a standalone recorder. The iPhone’s fantastic technology records high quality voice recordings on demand, whenever you need it.
To get started, look for an application named “Voice Memos.” Most likely, this particular application is found in your Utilities category by default. Once you open it up, you are greeted by a large microphone, indicating you are in the correct application. When you want to start recording, simply tap on the large red button in the bottom left, and you are on your way to begin recording. What is important about recording voices on this application to the highest degree of quality, ensure that your meter in the bottom is within the middle range; with the pointer in the red zone, your recording will be awfully loud, while otherwise, it will be too quiet. Finished recording? Simply tap on the square button, and you have your recording.
What can you do with these recordings? Once you have finished recording, you are able to now share this recording through email or even in a text message; email it to yourself so you can save it on your computer, and listen to it later, or start editing it to put into a movie production, or text it to a friend for their needs.
Tech Life in Arizona
| Company Name | City | Industry | Secondary Industry |
|---|---|---|---|
| Insight Enterprises, Inc. | Tempe | Computers and Electronics | IT and Network Services and Support |
| First Solar, Inc. | Tempe | Energy and Utilities | Alternative Energy Sources |
| Republic Services Inc | Phoenix | Energy and Utilities | Waste Management and Recycling |
| Pinnacle West Capital Corporation | Phoenix | Energy and Utilities | Gas and Electric Utilities |
| Amkor Technology, Inc. | Chandler | Computers and Electronics | Semiconductor and Microchip Manufacturing |
| Freeport-McMoRan Copper and Gold | Phoenix | Agriculture and Mining | Mining and Quarrying |
| US Airways Group, Inc. | Tempe | Travel, Recreation and Leisure | Passenger Airlines |
| PetSmart, Inc. | Phoenix | Retail | Retail Other |
| Avnet, Inc. | Phoenix | Computers and Electronics | Instruments and Controls |
| ON Semiconductor Corporation | Phoenix | Computers and Electronics | Semiconductor and Microchip Manufacturing |
training details locations, tags and why hsg
The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:
- Learn from the experts.
- We have provided software development and other IT related training to many major corporations in Arizona since 2002.
- Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
- Discover tips and tricks about IT Infrastructure Library programming
- Get your questions answered by easy to follow, organized IT Infrastructure Library experts
- Get up to speed with vital IT Infrastructure Library programming tools
- Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
- Prepare to hit the ground running for a new job or a new position
- See the big picture and have the instructor fill in the gaps
- We teach with sophisticated learning tools and provide excellent supporting course material
- Books and course material are provided in advance
- Get a book of your choice from the HSG Store as a gift from us when you register for a class
- Gain a lot of practical skills in a short amount of time
- We teach what we know…software
- We care…














