Design thinking is a crucial pillar in today’s problem-solving imperatives. In fact, it is being pursued as a unit course in various institutions across the globe, thus underlying its importance in aiding objective human thinking. It’s not a specific property for designers. Far from it, it has emerged as an innovative solution-seeking tool for all great inventors and innovators.

By description, it is a design methodology used for tackling complex problems that are virtually unknown or ill-defined, through a careful evaluation of the human needs involved, understandably restructuring the problem, by brainstorming to create many solutions, and by adopting a direct approach in testing and prototyping. It helps us come up with creative ways to solve nagging problems that stem from us and especially in the workplace setting.

The ‘overwhelmed/overburdened employee’ is a common term in HR offices across many organizations in the world. Employees are faced with a huge challenge in regards to coping with fast-paced technological and office changes in the working environment. This had led to a massive stagnation in productivity, prompting HR heads to look for new ways to reduce their employees’ stress and workload.

While evaluating many options, this model of thinking has posed as a helpful tool for HR managers when dealing with their vexed employees. IT training, in particular, has helped shape the productive realms of many companies out there.

Let’s explore how this thinking domain can be used to plan employee skill training:

Empathize

If you want to show concern for your employees, first empathize with their situation. Seek to understand the needs of the employees deeply, what they lack, what they need, and the challenges that they are likely facing. This will act as the basis of plotting the problem and working on the next phase of solving it.

You can collect data in this phase through empathy maps and journey maps. In the latter, you endeavor to steadily track the day-to-day activities and tasks of employees. This is achieved through observations or structured interviews. In turn, it aids in elevating the thinking process.

Through empathy maps, you ponder on collected findings and synthesize them keenly. Here, you seek to establish how an employee is thinking, their feelings, and insights into the probable root cause of the problem.

Define the Problem

After a comprehensive analysis of the collected data; the problem definition phase should follow. The idea here is to locate the underlying root of the problem concisely. HR should seek to utilize an analysis framework to help address problems affecting the holistic being of all employees. Therefore, each issue would require a list of underlying causes: lack of motivation, lack of knowledge/understanding, or just lack of skill.

Once the root cause(s) are clearly defined, a clear problem statement should be drawn up alongside performance goals that are firmly based on actual drivers.

Think Solely About Employee-Based Solutions (iterative learning)

Conventionally, customers are at the heart of every organization’s dealings. They inspire and drive the company’s objectives because they are crucial in profit making. However, employees have greatly suffered while working ‘behind the scenes.’ Such situations have led to employees feeling discontent and work under immense pressure, which inevitably leads to underperformance. To avoid this, the experimental learning concept can be utilized by HR offices to engage employees more by creating solutions that directly suit the situations they encounter daily.

Here, trainers are removed as the center of focus. An iterative ‘reflection’ cycle is established to tap continuous employee feedback in a bid to sharpen their skills. This method helps employees adapt to new technology through a well established IT consulting network. In the long run, employees don’t forget how they handled a particular problem, and this effectively raises a firm’s productivity.

Support Employee Tasks with Simple Technology (Ideate)

The simplest way to support employee-working experience is by not sidelining them unprepared with changing technology processes. As an HR Manager, fully engage your employees when transitioning to new tech by making use of effective training or consulting services. Specific training needs can be assessed and addressed within the organization or with a third party industry expert.

According to Deloitte’s 2016 Global Human Capital Trends Report, design thinking was isolated as crucial in crafting the employee experience. 79% of those interviewed identified it as imperative. However, almost a similar percentage agreed that a lot of compliance programs and training are still based on outdated modes of meetings and processes.

The report also recommended the need to put necessary consideration on employees through proper IT training for far colossal efficiency. One way to make this work is by drawing a connected roadmap of skills and information needed at certain work intervals. Shedding off overwhelming and irrelevant amounts of data for new employees is vital in retaining their concentration and output. What’s more, a customizable app can help employees undertake appropriate tasks at the specified time, thus resulting in higher revenue for the long term.

Implementing an Intuitive Tech Learning Approach (Ideate)

The basis of this argument is that not every employee is the same. All of them are differently gifted and shouldn’t be forced to use one inflexible technology or system that doesn’t cater to their individual needs in a buzzing work environment. This mode of critical thinking brings to life personas such that fictive employees representing a defined group of external employees are drawn up. In this set-up, the personas should be able to learn and work efficiently within their own small environment while quickly utilizing their own skill set and the required information to make things work.

An HR manager can replicate this working scenario through the use of role-plays. This can be achieved by conducting short-term soft skills training sessions to sharpen their ability to handle similar situations. In the case of new technology, video-replays on how to use it in a one-on-one customer scenario can help relieve the pressure and spur the employee to be more productive.

Prototype and Testing

Here, the HR Manager should run a couple of tests to ensure whether the desired model of skill training is working. One way to get started is by crafting a simple prototype of the technology required, probably as a single module to establish its viability.

The new technology should be vigorously tested during prototyping to pinpoint any leaks, disjoints, or performance issues. Structured walkthroughs can be implemented to help employees navigate the solution through proper IT training sessions.

What’s more, HR should conduct sessions to get the employees’ views, emotions, or feelings regarding the new solution. In case of any cause for concern, the prototype should be improved until it meets the intermediate needs of its users.

Iterations are also a common occurrence in this phase. Refinements and alterations are curved out to make sure that the final thing suits every employee in some understandable capacity.

Wrapping Up

Design thinking is crucial in any organizational setting in making sure that employees sync properly with the technology in place. This will go a long way in improving their productivity.

Blaze Advisor Consulting / Consultants

[Dec, 12, 2012] |
Tags:

Since its foundation, HSG has been a leader in Business Rule Management Systems Training and Consulting services by way of the Blaze Advisor Rule Engine. Over the years we have provided such services to many of the worlds largest corporations and government institutions whose respective backgrounds include credit card processing, banking, insurance, health and medicine and more, much more. Such training and consulting services have included:

Create a wrapper object model in either Java, .NET or XML

Identify and catalog business rules

Develop a rule architecture within Blaze Advisor that isolates rule repositories as they relate to functionality and corporate policies

Configure, develop and implement a variety of interfaces to the rule engine from disparate systems ranging from mainframe applications written in Cobol to UNIX/Windows applications using Enterprise Java Beans, Windows Services, Web Services, Fat Clients, Java Messaging Services and Web Applications.

Review and update code to boost efficiency either by way of

    Removing functions calls within conditional statements

    Ensuring that database calls are essential or can be rearchitected in some other manner

    Employing the rete algorithm where necessary

    Paring down extensively large class models

    Deploying such appliations in multi-threaded systems

·         ...

Call us if you:

    are in need of Blaze Advisor Expertise
    are developing SMEs in Blaze
    want to speak directly with an expert (no placement agencies)
    want an affordable alternative to FICO
    want to work with an industry leader

Organizations That Use Python

[Feb, 19, 2018] |
Tags:

Here is a list of the organizations that use Python. This list is periodically updated by HSG’s software fans as well as the community at large.

Web Development

1. Yahoo Maps
Yahoo acquired Four11, whose address and mapping lookup services were implemented in Python. Yahoo Maps still uses Python today, as can be seen by examining its URLs.

2. Yahoo Groups
A comprehensive public archive of Internet mailing lists that was originally implemented in pure Python. At one point Scott Hassan, one of the founders of Findmail/eGroups (the company that was later acquired by Yahoo), reported that they had 180,000 lines of Python underlying everything from their 100% dynamic website to all email delivery, pumping out 200 messages/second on a single 400 MHz Pentium.

Weekly Tech Things You Need to Know (January, 13th 2014)

[Jan, 16, 2014] |
Tags:

The IRS is enabling taxpayers to download their tax transcripts over the internet from the Internal Revenue Service. The official secure URL for the transcripts download followed immediately after The White House fact sheet confirmed the decision. According to the Tech Crunch You Can Now Download Your Tax Returns From The IRS article, there are some minor bug issues when registering. Given that security has long been problematic with the IRS, the best course of action for the public is to take some precautions when downloading personal information on mobile devices, pc’s and laptops. Installing disk encryption software on all your devices will protect your files reduce risk
Have an awesome Start-Up with products in ‘stealth or private beta” that you want like to pitch for a chance to get a table at Disrupt NY? TechCrunch is heading to Atlanta and New Orleans February 18^th and 20^th 2014 and will host a beer fest night in exchange for your thoughts and pitches. Tickets are $5, and all entrepreneurs, investors, dreamers or tech enthusiast are welcome.
Cloutex, a cloud computing future enabler has just secured their first round of seed funding. Cloutex is an Estonian tech startup, which connects and syncs various web applications such as e-marketing, CRM and accounting tools under one convenient hub. The United Partners, SmartCap and EstBan business angels seeded the start-up with $6000, 000.
Could you get everything important that you need to know about living successfully from a computer program? Ryan Dube seems to think so. In his 6 Life Habits That Programming Could Teach You Today he speaks in flow charts, loops and program modules, in the same breath as paying off debt or buying a house. How can your programming skills help in life skills by modeling some of the same principles?
10 Incredibly Simple Things You Can Do To Protect Your PrivacyPassword protect your devices. Put alerts on your name in Google; simple tasks that can be significant in protecting your privacy.
Adobe Brings 3D Printing Support to PhotoshopAmong the latest updates in Adobe, Photoshop users have the ability to design 3D models from scratch as well as being able to toy around with color, shape and angles.

Tech Life in Kentucky

Some fun facts about Kentucky: Cheeseburgers were first served in 1934 at Kaolin's restaurant in Louisville; The song "Happy Birthday to You" was the creation of two Louisville sisters in 1893; The first American performance of a Beethoven symphony was in Lexington in 1817; Kentucky is home to the highest per capita number of deer and turkey in the United States. Some of the Fortune 1000 companies that call Kentucky home are. Humana, Ashland Inc., Lexmark International and YUM! Brands Inc.

Â I am always ready to learn although I do not always like being taught.Â Winston Churchill

other Learning Options

Software developers near Owensboro have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.

The Louisville Linux Meetup Group · The Louisville Open Source Programming Meetup Group · Kentucky JavaScript Users Group ·

Fortune 500 and 1000 companies in Kentucky that offer opportunities for Microsoft Development developers

Company Name	City	Industry	Secondary Industry
Brown-Forman Beverages Worldwide	Louisville	Manufacturing	Alcoholic Beverages
General Cable Corporation	Newport	Computers and Electronics	Semiconductor and Microchip Manufacturing
PharMerica Corporation	Louisville	Software and Internet	Data Analytics, Management and Storage
Humana Inc.	Louisville	Financial Services	Insurance and Risk Management
Lexmark International, Inc.	Lexington	Computers and Electronics	Peripherals Manufacturing
YUM! Brands, Inc.	Louisville	Retail	Restaurants and Bars
ResCare, Inc.	Louisville	Healthcare, Pharmaceuticals and Biotech	Doctors and Health Care Practitioners
Kindred Healthcare, Inc.	Louisville	Healthcare, Pharmaceuticals and Biotech	Residential and Long-Term Care Facilities
Ashland Inc	Covington	Manufacturing	Chemicals and Petrochemicals

training details locations, tags and why hsg

the hartmann software group advantage

why take Microsoft Development Training with the hartmann software group?

A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

Learn from the experts.
1. We have provided software development and other IT related training to many major corporations in Kentucky since 2002.
2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
Discover tips and tricks about Microsoft Development programming
Get your questions answered by easy to follow, organized Microsoft Development experts
Get up to speed with vital Microsoft Development programming tools
Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
Prepare to hit the ground running for a new job or a new position
See the big picture and have the instructor fill in the gaps
We teach with sophisticated learning tools and provide excellent supporting course material
Books and course material are provided in advance
Get a book of your choice from the HSG Store as a gift from us when you register for a class
Gain a lot of practical skills in a short amount of time
We teach what we know…software
We care…

learn more

page tags

what brought you to visit us

Owensboro, Kentucky Microsoft Development Training , Owensboro, Kentucky Microsoft Development Training Classes, Owensboro, Kentucky Microsoft Development Training Courses, Owensboro, Kentucky Microsoft Development Training Course, Owensboro, Kentucky Microsoft Development Training Seminar

training locations

Kentucky cities where we offer Microsoft Development Training Classes

·Owensboro, Kentucky · Lexington, KY · Bowling Green · Louisville, KY

Microsoft Development Training Classes in Owensboro, Kentucky

Microsoft Development Training Catalog

subcategories

.NET Classes

Azure Classes

BizTalk Server Classes

Cloud Classes

Foundations of Web Design & Web Authoring Classes

JavaScript Classes

System Center Classes

Course Directory [training on all levels]

Blog Entries publications that: entertain, make you think, offer insight

Web Development

Tech Life in Kentucky

training details locations, tags and why hsg

Interesting Reads Take a class with us and receive a book of your choosing for 50% off MSRP.