I remember the day like it was yesterday. Pac Man had finally arrived on the Atari 2600.  It was a clear and sunny day, but it was slightly brisk. My dad drove us down to the video store about three miles from our Michigan house. If I remember correctly, the price for the game was $24.99.  It was quite expensive for the day, probably equaling a $70 game in today’s market, but it was mine. There *was* no question about it. If you purchase a game, it’s your game… right?

You couldn’t be more wrong.  With all the licensing agreements in games today, you only purchase the right to play it. You don’t actually “own” the game. 

Today, game designers want total control over the money that comes in for a game. They add in clauses that keep the game from being resold, rented, borrowed, copied, etc. All of the content in the game, including the items you find that are specifically for you, are owned by the software developer. Why, you ask, do they do this? It’s all about the money.

This need for greed started years ago, when people started modifying current games on the market. One of the first games like this was Doom. There were so many third part mods made, but because of licensing agreement, none of these versions were available for resale. The end user, or you, had to purchase Doom before they could even install the mod.  None of these “modders” were allowed to make any money off their creation.

I suspect that many of you are familiar with the term "hard coding a value" whereby the age of an individual or their location is written into the condition (or action) of a business rule (in this case) as shown below:

if customer.age > 21 and customer.city == 'denver'

then ...

Such coding practices are perfectly expectable provided that the conditional values, age and city, never change. They become entirely unacceptable if a need for different values could be anticipated. A classic example of where this practice occurred that caused considerable heartache in the IT industry was the Y2K issue where dates were updated using only the last 2 digits of a four digit number because the first 2 digits were hard-coded to 19 i.e. 1998, 1999. All was well provided that the date did not advance to a time beyond the 1900’s since no one could be certain of what would happen when the millennia arrived (2000). A considerably amount of work (albeit boring) and money, approximately $200 billion, went into revising systems by way of software rewrites and computer chip replacements in order to thwart any detrimental outcomes. It is obvious how a simple change or an assumption can have sweeping consequences.

You may wonder what Y2K has to do with Business Rule Management Systems (BRMS). Well, what if we considered rules themselves to be hard-coded. If we were to write 100s of rules in Java, .NET or whatever language that only worked for a given scenario or assumption, would that not constitute hard-coded logic? By hard-coded, we obviously mean compiled. For example, if a credit card company has a variety of bonus campaigns, each with their own unique list of rules that may change within a week’s time, what would be the most effective way of writing software to deal with these responsibilities?

One of the most recent additions to the iPhone is the Photo Editor, directly in the iPhone. Added in the update that came from Apple over the summer, this new photo editor brings efficiency, and simplicity to photo editing, right in your phone. If you have a photo that you just took a moment ago of you with your friends, and you want to edit some features before posting it on a social networking site, it becomes simpler with this new addition, right in the Photos Application.

Open up the Photos application, and tap on a picture you would like to edit. Once your picture comes up, tap in the top right on the button named “Edit.” A user interface that deals with editing will show up, and you are ready to rock and roll. First off, many times we take pictures at weird angles, we take them sideways, upside down, to the right, to the left, and our phone doesn’t recognize them. In the bottom left, you will see an arrow that is pointing counter clockwise; this is the button that you want to press if you want to flip your picture around to the correct orientation. Keep in mind that this flips counter clockwise, and it doesn’t matter if you pass the orientation that you wanted. Just keep flipping!

Next up is the simple enhance tool. Sometimes colors get drowned out if we don’t have the right lighting in our pictures, and makes the photo look dull, and dreary. You don’t want your colors to look dull and dreary while you are celebrating your trip to New York and seeing Times Square! Tapping on the button that looks similar to a magic wand, your picture will begin to look brighter and fuller. With the tap of a button, the iPhone detects what points in the picture is, as we said earlier, “dull, and dreary” and enhances those colors to their predicted colors, if the light was in the correct intensity. However, if you are dissatisfied with the outcome of the enhance tool, if your picture is not handled well by the phone, you are able to tap on the wand again, and remove your auto enhance.

In the rare case of red eye in your picture, the new photo editor has a solution. Moreover, a one-tap solution. With a simple tap on the red eye correction tool, between the crop tool, and the auto-enhance tool, you bring up a screen where you are now able to tap anywhere on your photo where red eye exists, and remove it. As simple as that. Remember when you had to do crazy dragging, selection, and odd stunts to remove red eye? Not any more.

Much of success is about performance. It’s about what we do and what we are able to inspire others to do. There are some simple performance principles I have learned in my life, and I want to share them with you.  They really bring success, and what it takes to be successful, into sharp focus. They are also the basis for developing and maintaining an expectation of success.

The Five Principles of Performance

1. We generally get from ourselves and others what we expect. It is a huge fact that you will either live up or down to your own expectations. If you expect to lose, you will. If you expect to be average, you will be average. If you expect to feel bad, you probably will. If you expect to feel great, nothing will slow you down. And what is true for you is true for others. Your expectations for others will become what they deliver and achieve. As Gandhi said, “Be the change you wish to see in the world.”

2. The difference between good and excellent companies is training. The only thing worse than training employees and losing them is to not train them and keep them! A football team would not be very successful if they did not train, practice, and prepare for their opponents. When you think of training as practice and preparation, it makes you wonder how businesses survive that do not make significant training investments in their people.

Actually, companies that do not train their people and invest in their ability don’t last. They operate from a competitive disadvantage and are eventually gobbled up and defeated in the marketplace. If you want to improve and move from good to excellent, a good training strategy will be the key to success.