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How Can Managers Work More Efficiently with IT?

Would you rather work under someone who is an excellent developer but lacks people skills or leadership capabilities - or for someone that has excellent people skills, communicates well, and is a great leader but has limited understanding of productive coding practices? That’s not to say that the choice is one or the other but in many professional situations it does.

Managing an IT staff comes with numerous challenges, especially if the manager has no previous experience with the coding necessary for completing the project. Managing a business and IT's execution of tasks vary greatly in required skill sets, but it's important to find a cohesive and cooperative middle ground in order to see a project to its end. To fully grasp the intricacies of IT's involvement in the project at hand, managers can do the following to help further their efforts.

Get a basic understanding of coding and technical practices necessary for the project at hand by taking the time to research and practice enough to get a grip on the concept. This will allow managers insight on what their IT folks are really working on daily. Expertise in a programming language is not required, only an overview of the stuff that matters, i.e. understanding the concept of OOP (Object Oriented Programming.) Having this knowledge cannot be overlooked and will gain respect among multiple spectrums in the organization.

Let's face it, IT roles have evolved and are no longer meant for the IT department alone. Most departments tend to have a technical person that can help make sense of data. These days, businesses encourage data democratization, meaning that everyone in the business is responsible for the information that the organization receives. Departments no longer have to wait for data to pass through IT before they receive it. The departments get information as it comes. Then, they make decisions based on that data. 

IT Job Roles and Responsibilities

1. Project Manager

A project manager, in this case, is someone that plays a managerial role in a company’s project. In fact, this is one of the most important IT job roles. The manager is responsible for his or her team. He or she makes sure that deadlines are met, and the project proceeds as planned. It mainly includes planning, design, initiation, monitoring, execution, and control. 


2. IT Director

In most cases, the term director is associated with big positions in a company, and is often associated with a board role. As one of the top IT job roles, the IT director is responsible for planning, managing and executing the core-infrastructure of a company. The primary role of the IT director is to oversee all the technology operations within the firm. The director then evaluates what his or her team does to make sure that the activities are in line with firm’s main objectives. On top of that, the IT director makes sure that all departments have their technology needs met by his or her team. 

3. IT Manager

The rank of an IT manager is definitely lower than that of a director, however, the role is still very crucial for any IT department. Every IT department has staff members that are meant to deliver results at the end of the day. The IT manager supervises most of the workers in the IT department. He or she is in charge of motivating them and making sure that they do what they are supposed to do. The IT manager’s roles include monitoring, planning, coaching, disciplining employees, and counseling.

4. Software Engineer

This position can also be referred to as a software architect, system engineer or application programmer. The main work typically involves creating and programming system-level software such as database systems, operating systems, and embedded systems. Their primary role is to ensure that they understand how both software and hardware work and to use them appropriately. However, the responsibilities don’t stop there. The software engineer is also required to interact with both colleagues and clients to explain which system or solution is going to be more suitable for use. 

5. Systems Analyst

A systems analyst can also be called a solutions specialist, product specialist or a systems engineer. Their primary work mainly involves identifying, analyzing, and coming up with new information systems that will provide a viable solution. This is mostly done as a response to the requests of customers or just for the business. They also have to make sure that they determine the costs and total time required to bring the information systems into effect. 

6. Helpdesk Support

There are times when your team could encounter system problems. Perhaps, a piece of hardware or software has malfunctioned. You need helpdesk support to deal with such issues. This is a professional that knows about common computer problems. Without them, business operations could stall because an employee can be stranded, and there’s no one to help. 

7. Network Designer

As much as helpdesk support can solve most IT problems, there are other issues that they can’t solve. You may experience system shutdowns or slow internet. In that case, you need an expert in maintaining communication systems. These professionals will also be responsible for setting up cyber security systems for the organization. 


IT involves many job roles and responsibilities that all work hand-in-hand to deliver results. As you begin your business, you should know about these roles so that you can know which ones are going to be the most suitable for your firm. 

On March 6 of this year, Microsoft's .NET Foundation released its third preview release of .NET Core 3 — which is its free and open-source framework for developing apps on Windows, MacOS and Linux — with an official release scheduled for later this year. This release brings a wealth of new features and enhancements. This includes the following: 
 
1. Windows Desktop Support
 
One of the biggest additions to version 3.0 of the framework is the ability to develop Windows desktop applications. The new Windows Desktop component lets you build applications using either the Windows Presentation Foundation (WPF) graphical subsystem or the Windows Forms graphical class library. You can also use Windows UI XAML Library (WinUI) controls in your applications. 
 
The Windows Desktop component is only supported and included on Windows installs. 
 
2. Support for C# 8
 
The new framework has support for C# 8, which includes not only the ability to create asynchronous steams but features such as: 
 
Index and Range data types
Using declarations
Switch expressions
 
The Index and Range data types make array manipulation easier, while Using declarations ensure that your objects get disposed once they are out of scope. Finally, Switch expressions extend Switch statements by allowing you to return a value. 
 
3. IEEE Floating-Point Improvements
 
The new framework includes floating point APIs that comply with IEEE 754-2008. This includes fixes to both formatting and parsing as well as new Math APIs such as: 
 
BitIncrement/BitDecrement
MaxMagnitude/MinMagnitude
ILogB
ScaleB
Log2
FusedMultiplyAdd
CopySign
 
4. Support for Performance-Oriented CPU Instructions
 
The new framework includes support for both SIMD and Bit Manipulation instruction sets, which can create significant performance boosts in certain situations, such as when you are processing data in parallel. 
 
5. Default Executables
 
With the new framework, you can now produce framework-dependent executables by default without having to use self-contained deployments. 
 
6. Local dotnet Tools
 
In the previous version of the framework, there was support for global dotnet tools. But the current version adds support for local tools as well. These tools are associated with a specific disk location, and this allows you to enable per-repository and per-project tooling. 
 
7. Support for MSIX Deployments
 
The new framework supports MSIX, which is a Windows app package format that you can use when deploying Windows desktop applications. 
 
8. Built-In and Fast JSON Support
 
In prior versions of the framework, you had to use Json.NET if you wanted JSON support in your application. The framework, though, now has built-in support that is not only fast but also has low allocation requirements. It also adds 3 new JSON types, which include: 
 
Utf8JsonReader
Utf8JsonWriter
JsonDocument
 
9. Cryptography Support
 
The new framework supports AES-GCM and AES-CCM ciphers. It also supports the importing and exporting of asymmetric public and private keys from a variety of formats without the need of an X.509 certificate. 
 
Platform Support
 
.NET Core 3 supports the following operating systems: 
 
Alpine: 3.8+
Debian: 9+
Fedora: 26+
macOS: 10.12+
openSUSE: 42.3+
RHEL: 6+
SLES: 12+
Ubuntu: 16.04+
Windows Clients: 7, 8.1, 10 (1607+)
Windows Servers: 2012 R2 SP1+
 
The framework further supports the following chips: 
 
x64 (Windows, macOS and Linux)
x86 (Windows)
ARM32 (Windows and Linux)
ARM64 (Linux)
 Jump to top
 

A project manager acts as the primary link between business and technical teams. A project manager is responsible for maintaining the project schedule, developing project estimates, working with external teams and tracking project issues. The project manager belongs to either the technical team or the project management office (PMO). The project manager works with business teams, technical teams, business counterparts, testing resources, vendors and infrastructure teams.

A project manager is often challenged with diagonally opposite views from the business side and technical side. A project manager’s success depends on balancing the needs and emotions of both sides.

Understanding the Requirements
A project manager must familiarize with the project’s requirements as defined by the business or product managers. This will help you understand the business vision behind the project. You will need this knowledge while negotiating with the technical teams.

Understanding the Technical Landscape
A project manager must also understand the technical systems, resource skills and infrastructure capabilities available for the project. Business teams come up with expectations that are sometimes beyond the capabilities of the technology team. It is the responsibility of the project manager to understand the technical capabilities available to the project.

Walkthrough of Business Requirements
This is a critical step in the project delivery process. The project manager must invite members from the business team, technical team, testing team, infrastructure team and vendors. The project manager must encourage the various stakeholders to ask questions about the requirements. Any prototypes available must be demonstrated in this meeting. The project manager must find answers to all questions resulting from the requirements walkthrough. The project manager must get the final version of the requirements approved by all stakeholders.

Managing Conflicts in Timelines and Budgets
All project managers will face the conflicts arising from shortened timelines and limited budgets. Business teams typically demand many features that are nearly impossible to deliver within short timeframes. The project manager must work with business and technical teams to prioritize the requirements. If the project is executed in a product development organization, then the project manager could utilize agile methodologies to deliver projects incrementally. In this case, the project manager may be required to act as a scrum master to facilitate scrum meetings between various stakeholders.

The Art of Saying “No”
As a project manager, you may be forced to say “no” to demands from both business and technology teams. However, it is important to create a win-win situation for all parties when you are faced with conflicting demands. You can work with the stakeholders individually before bringing all parties together. Most stakeholders prefer to work together. The success of a project manager depends on how effectively he or she can bring out the best in everyone, driving everyone towards a common goal.

Finally, the job of a project manager is not to satisfy the demands from all corners. The project manager must identify the essential deliverables that will meet the business needs, with a solid understanding of what is possible within the limits of technology.

 

Related:

Smart Project Management: Best Practices of Good Managers

Is Agism an Issue in IT?

Tech Life in Florida

Software developers in Florida, have reasonably great opportunities for development positions in Fortune 1000 companies scattered throughout the state. In town and in reach, Floridians have access to corporate headquarters for Citrix Systems, Tech Data Corporation, the SFN Group, and the Harris Corporation just to name a few.
People learn something every day, and a lot of times it's that what they learned the day before was wrong.  ~Bill Vaughan
other Learning Options
Software developers near Ocala have ample opportunities to meet like minded techie individuals, collaborate and expend their career choices by participating in Meet-Up Groups. The following is a list of Technology Groups in the area.
Fortune 500 and 1000 companies in Florida that offer opportunities for Cisco developers
Company Name City Industry Secondary Industry
Lender Processing Services, Inc. (LPS) Jacksonville Software and Internet Data Analytics, Management and Storage
World Fuel Services Corporation Miami Energy and Utilities Gasoline and Oil Refineries
SEACOR Holdings Inc. Fort Lauderdale Transportation and Storage Marine and Inland Shipping
MasTec, Inc. Miami Business Services Security Services
Health Management Associates, Inc. Naples Healthcare, Pharmaceuticals and Biotech Hospitals
B/E Aerospace, Inc. Wellington Manufacturing Aerospace and Defense
Roper Industries, Inc. Sarasota Manufacturing Manufacturing Other
AutoNation Fort Lauderdale Retail Automobile Dealers
Watsco, Inc. Miami Wholesale and Distribution Wholesale and Distribution Other
SFN Group Fort Lauderdale Business Services HR and Recruiting Services
Tupperware Corporation Orlando Manufacturing Plastics and Rubber Manufacturing
AirTran Holdings, Inc. Orlando Travel, Recreation and Leisure Passenger Airlines
WellCare Health Plans, Inc. Tampa Healthcare, Pharmaceuticals and Biotech Healthcare, Pharmaceuticals, and Biotech Other
Lennar Corporation Miami Real Estate and Construction Real Estate Agents and Appraisers
HSN, Inc. Saint Petersburg Retail Retail Other
Certegy Saint Petersburg Business Services Business Services Other
Raymond James Financial, Inc. Saint Petersburg Financial Services Trust, Fiduciary, and Custody Activities
Winn-Dixie Stores, Inc. Jacksonville Retail Grocery and Specialty Food Stores
Jabil Circuit, Inc. Saint Petersburg Computers and Electronics Semiconductor and Microchip Manufacturing
CSX Corporation Jacksonville Transportation and Storage Freight Hauling (Rail and Truck)
Fidelity National Financial, Inc. Jacksonville Financial Services Insurance and Risk Management
Tech Data Corporation Clearwater Consumer Services Automotive Repair & Maintenance
TECO Energy, Inc. Tampa Manufacturing Chemicals and Petrochemicals
Lincare Holdings Inc Clearwater Healthcare, Pharmaceuticals and Biotech Medical Supplies and Equipment
Chico's FAS Inc. Fort Myers Retail Clothing and Shoes Stores
Burger King Corporation LLC Miami Retail Restaurants and Bars
Publix Super Markets, Inc. Lakeland Retail Grocery and Specialty Food Stores
Florida Power and Light Company Juno Beach Energy and Utilities Gas and Electric Utilities
Ryder System, Inc. Miami Transportation and Storage Freight Hauling (Rail and Truck)
Citrix Systems, Inc. Fort Lauderdale Software and Internet Software and Internet Other
Harris Corporation Melbourne Telecommunications Wireless and Mobile
Office Depot, Inc. Boca Raton Computers and Electronics Audio, Video and Photography
Landstar System, Inc. Jacksonville Transportation and Storage Freight Hauling (Rail and Truck)
Darden Restaurants, Inc. Orlando Retail Restaurants and Bars
PSS World Medical, Inc. Jacksonville Healthcare, Pharmaceuticals and Biotech Medical Supplies and Equipment

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the hartmann software group advantage
A successful career as a software developer or other IT professional requires a solid understanding of software development processes, design patterns, enterprise application architectures, web services, security, networking and much more. The progression from novice to expert can be a daunting endeavor; this is especially true when traversing the learning curve without expert guidance. A common experience is that too much time and money is wasted on a career plan or application due to misinformation.

The Hartmann Software Group understands these issues and addresses them and others during any training engagement. Although no IT educational institution can guarantee career or application development success, HSG can get you closer to your goals at a far faster rate than self paced learning and, arguably, than the competition. Here are the reasons why we are so successful at teaching:

  • Learn from the experts.
    1. We have provided software development and other IT related training to many major corporations in Florida since 2002.
    2. Our educators have years of consulting and training experience; moreover, we require each trainer to have cross-discipline expertise i.e. be Java and .NET experts so that you get a broad understanding of how industry wide experts work and think.
  • Discover tips and tricks about Cisco programming
  • Get your questions answered by easy to follow, organized Cisco experts
  • Get up to speed with vital Cisco programming tools
  • Save on travel expenses by learning right from your desk or home office. Enroll in an online instructor led class. Nearly all of our classes are offered in this way.
  • Prepare to hit the ground running for a new job or a new position
  • See the big picture and have the instructor fill in the gaps
  • We teach with sophisticated learning tools and provide excellent supporting course material
  • Books and course material are provided in advance
  • Get a book of your choice from the HSG Store as a gift from us when you register for a class
  • Gain a lot of practical skills in a short amount of time
  • We teach what we know…software
  • We care…
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