HARTMANN software group

CompTIA A+ Certification Training

Answers to Popular Questions:

  
Yes, this class can be tailored to meet your specific training needs.
Yes, we provide CompTIA consulting services.
Yes, group discounts are provided.
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Course Description

  
If you are getting ready for a career as an entry-level information technology (IT) professional or personal computer (PC) service technician, the CompTIA A+ Certification course is the first step in your preparation. The course will build on your existing user-level knowledge and experience with personal computer software and hardware to present fundamental skills and concepts that you will use on the job. In this course, you will acquire the essential skills and information you will need to install, upgrade, repair, configure, troubleshoot, optimize, and perform preventative maintenance of basic personal computer hardware and operating systems.
Course Length: 5 Days
Course Tuition: $2090 (US)

Prerequisites
Students taking this course should have the following skills: end-user skills with Windows 10 based personal computers, including the ability to: browse and search for information on the Internet; start up, shut down, and log on to a computer and network; run programs; and move, copy, delete, and rename files in Windows Explorer. Students should also have basic knowledge of computing concepts, including the difference between hardware and software; the functions of software components, such as the operating system, applications, and file systems; and the function of a computer network.

Course Outline

  

Lesson 1: Hardware Fundamentals

  • Topic A: Computer System Components
  • Topic B: Storage Devices
  • Topic C: Device Connections and Interfaces 

Lesson 2: Operating System Fundamentals

  • Topic A: Personal Computer Operating Systems
  • Topic B: Windows Control Panel Utilities
  • Topic C: Command Line Tools
  • Topic D: Windows Security Settings
  • Topic E: Windows Operating System Tools 

Lesson 3: Operational Procedures

  • Topic A: Basic Maintenance Tools and Techniques
  • Topic B: Electrical Safety
  • Topic C: Environmental Safety and Materials Handling
  • Topic D: Professionalism and Communication 

Lesson 4: Peripheral Components

  • Topic A: Install and Configure Display Devices
  • Topic B: Install and Configure Input Devices
  • Topic C: Install and Configure Expansion Cards
  • Topic D: Install and Configure Multimedia Devices 

Lesson 5: Managing System Components

  • Topic A: Motherboards
  • Topic B: CPUs and Cooling Systems
  • Topic C: Select and Install Power Supplies
  • Topic D: RAM Types and Features
  • Topic E: Install and Configure Storage Devices
  • Topic F: Configure the System BIOS 

Lesson 6: Installing and Configuring Operating Systems

  • Topic A: Implement Virtualization
  • Topic B: Install Microsoft Windows
  • Topic C: Windows Upgrades
  • Topic D: Windows Optimization and Preventive Maintenance 

Lesson 7: Customized Client Environments

  • Topic A: Standard Clients
  • Topic B: Custom Client Environments 

Lesson 8: Networking Technologies

  • Topic A: Physical Network Connections
  • Topic B: TCP/IP
  • Topic C: Network Connectivity
  • Topic D: Ports and Protocols
  • Topic E: Set Up and Configure Windows Networking
  • Topic F: Networking Tools 

Lesson 9: Installing, Configuring, and Maintaining SOHO Networks

  • Topic A: Install and Configure SOHO Networks
  • Topic B: SOHO Network Security 

Lesson 10: Supporting Laptops

  • Topic A: Laptop Hardware and Components
  • Topic B: Install and Configure Laptop Hardware Components 

Lesson 11: Mobile Computing

  • Topic A: Mobile Device Technologies
  • Topic B: Configure Mobile Devices 

Lesson 12: Supporting Printers

  • Topic A: Printer Technologies
  • Topic B: Install, Configure, and Maintain Printers 

Lesson 13: Security

  • Topic A: Security Fundamentals
  • Topic B: Security Threats and Vulnerabilities
  • Topic C: Security Protection Measures
  • Topic D: Workstation Security 

Lesson 14: Troubleshooting Hardware Components

  • Topic A: Troubleshooting Theory
  • Topic B: Troubleshoot Video and Display Devices
  • Topic C: Troubleshoot Hard Drives and RAID Arrays
  • Topic D: Troubleshoot System Components
  • Topic E: Troubleshoot Laptops
  • Topic F: Troubleshoot Printers 

Lesson 15: Troubleshooting System-Wide Issues

  • Topic A: Troubleshoot Operating Systems
  • Topic B: Troubleshoot Wired and Wireless Networks
  • Topic C: Troubleshoot Common Security Issues 

Appendix

  • Appendix A: Mapping Course Content to CompTIA® A+® Exam 220-801
  • Appendix B: Mapping Course Content to CompTIA® A+® Exam 220-802
  • Appendix C: CompTIA A+ Acronyms
  • Appendix D: A Brief History of Personal Computers

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